The only fully-managed feedback service that lets you focus on what’s truly important: Growing your business.
Join over 15,000 companies worldwide that have increased their search traffic and conversion rate by putting their trust in eKomi to collect verified, authentic product and customer ratings and reviews.
Trusted, authentic, transaction-based.
eKomi offers a unique platform where consumers communicate their verifiable experiences to one another. eKomi charters one of the most elite, vast Customer Feedback Management teams which personally screens every single review collected, 24/7 for our clients.
Ever since going social and integrating reviews into AdWords™ and Google Shopping™, Google has opened a new dimension of value for customer reviews.
Activating Google's seller rating extension is crucial for businesses to thrive in the increasingly competitive online marketplace.
Our innovative excellence has been accoladed by multiple industry leaders and institutions.
For example, eKomi was granted the CeBIT Innovation Award by the Fraunhofer Institute and the Best of Innovation Award for IT. Just this year we won the LSA 2017 Ad to Action awards for our mobile SMS solution. These awards solidify eKomi as an industry leader in both design and delivery of unique, cutting-edge technology platforms.
We constantly update our leading, state-of-the-art social commerce solutions through several release cycles every year.
Flexible, robust, and customizeable according to our client's needs, eKomi's resilience results in feedback campaigns that are trusted, transparent, and effective. Our experts consult with you to determine the technology and implementation approach that best suits your business.
Reliable. Scalable. Secure.
eKomi delivers legally-compliant SaaS solutions that allow you to position your third-party validated customer ratings in response to constantly evolving social commerce trends for greater ROI. Not only do we provide insight into market strategy, but also review collection methods that free you from legal complications. Our solutions guarantee a review management tool that is consistently safe and secure.
eKomi was designed with the global business and customer in mind.
eKomi has clients all over the world, for which we make sure to provide the same high standard of service. This is why we support over 26 languages, and have offices throughout the US and Europe. We believe that, in order to adhere to the specific needs of our global clientele, we need to offer a universally applicable solution, and this philosophy drives our expansion and development.
What do your customers want: Accurate delivery dates? Great customer service beyond the point of sale? Efficient return policies? Building trust, let alone loyalty, requires more than certificates and awards. For this, there is nothing more effective or efficient than the collection, analysis and publication of authentic customer reviews. Using the eKomi 5-star review system, you can substantially increase your conversion rates through creating trust, which results in higher search traffic and more sales.
If your business is not listed on Google™, you may be missing the opportunity to increase your sales. Our recognition by Google™ as a certified third-party review collection service allows eKomi’s reviews to easily integrate within Google™ product listings. With eKomi's social commerce technology, we do not just capture reviews, we also provide our clients with all of the tools necessary to communicate and spread these across the Web.
Generating original, high-quality content from satisfied customers using their recommendations and reviews is the goal of any online marketer. eKomi delivers an efficient and proactive review gathering system that is easy to manage and set up. We integrate our APIs directly into Google™ products, helping websites rocket to the top in Google™ rankings.
With eKomi's varied review and rating display options, businesses can instil trust in current and prospective customers who, in return, are persuaded to spend more thanks to boosted consumer confidence. Studies have shown that customer reviews are more important than pricing when it comes to making a purchasing decision because people trust these more than celebrity endorsements and traditional advertising methods, a fact which will be reflected in an increased transaction volume.
With 250 million users on Twitter and over one billion users on Facebook, isn’t it time to broaden the reach of your business? Viral positive reviews across key social networks can give your business a powerful advantage. More and more companies are starting to see the purchasing power of consumers using social networks. In reaction to this explosive growth, eKomi provides various social recommendation features that project reviews to a vast audience.
Can you put a price on the professional reputation of your business? Some internet portals have been specifically developed to allow the publication of unjust negative reviews. In our experience, most negative reviews are fruit of miscommunication or misunderstanding. With eKomi you can easily resolve any dispute through a private customer dialogue, allowing companies the opportunity to address and improve customer satisfaction. More importantly, this process protects companies from negative reviews becoming viral across the Web.
Integrate your reviews directly into your website.
Customer reviews can be displayed through a widget, along with your overall score, eKomi Trust Seal and aggregate star rating.
Product reviews are published directly on your product pages, in order to increase your conversion rate, decrease returns and boost your SEO ranking.
Contact us by sending an email to firstname.lastname@example.org with the subject "Partner" to arrange a personal meeting with our Business Development & Marketing departments.
reviews and counting...